Information about how we procure goods and services, and our contracts with external providers.
How we Produce Goods & Services from External Providers | How to access it |
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Information about our key service delivery contractors who carry out | On Request |
Responsive repairs | On Request |
Landscape maintenance | On Request |
Planned/cyclical maintenance | On Request |
List of suppliers and contractors used by organisation(provided to staff under our entitlements payments and benefits policy) |
On Request |
Information about regulated procurement contracts awarded (value, scope, duration) |
On Request |
Our Procurement | |
---|---|
Procurement policy and procedures | Procurement Policy |
Information on how to tender for work and invitations to tender | Tender Process |
Register of contracts awarded which have gone, through formal tendering including name of supplier, period of contract and value |
On Request |
Links to procurement information we publish on public contracts Scotland website |
On Request |
Framework agreements | N/A |
Information about how we manage the human, physical and information resources of the authority.
How we Manage our Resources | Where to access |
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Strategy and management of human resources | People Plan |
Staffing structure | Staffing |
Recruitment | Recruitment |
Performance management | Performance Management |
Salary and grading | Structure Pay Grade |
Pensions | Pension Scheme |
Discipline | Disciplinary Policy |
Grievance | Grievance Policy |
Staff development | Staff Development |
New Staff Relocation policy | Staff Relocation |
Hybrid Working policy | Hybrid Working |
Maintenance and retention of staff records | Privacy Policy |
Trade union information | Not Applicable |
Summary of professional organisations/trade bodies of which we are a member |
Subscriptions |
Physical Resources | |
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Management of our land and property assets including environmental/sustainability reports |
Asset Management Strategy |
General description of our land and property holdings | Business Plan |
Estate development plans | Not Applicable |
Information Resources | |
---|---|
Records management policy and records management plan including records retention schedule |
Records Management |
Privacy policy | Privacy Policy |
Information about our strategy for, and management of, financial resources (in sufficient detail to explain how we plan to spend public money and what has actually been spent).
What we Spend and How We Spend it | How to access it |
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Information about our accounts and budgets | Accounts & Budgets |
Description of funding sources | Funding Sources |
Audited accounts | Audited Accounts |
Budget policies and procedures | Budget Policies & Procedures |
Budget allocation to key service areas | Budget Allocation |
Our Programme of Work & Projects | |
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Brief details of any project funding and how its being spent |
Project Funding |
Capital works program/plans information (annual program figure) |
Budget Allocation |
Spending Relating to Staff & Governing body | |
---|---|
Expenses policies and procedures | Entitlements, Payments and Benefits Policy |
Senior staff/Governing Body member expenses at category level e.g. travel, subsistence and accommodation |
On Request |
Board member remuneration other than expenses | Nothing paid |
Pay and grading structure (levels of pay rather than individual salaries) |
Pay Grades |
General information about staff pension scheme | Smart Pensions |
Information about the decisions we take, how we make decisions and how we involve others.
How we take Decisions and what we have decided | Where to access it |
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Governing Body Meetings Minutes | Governing Body Meeting Minutes |
Consultation & Participation | |
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Tenant Participation Strategy | Tenant Participation |
Consultation Reports Noting the Outcome of any Recent Consultations with Tenants |
Tenant Consultation |
Registered Tenant Organisations | Registered Organisations |
Information about our work, our strategy and policies for delivering functions and services and information for our service users.
How we Deliver our Functions & Services | |
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List of Services Provided | Corporate Plan |
How to Report a Repair | Report a Repair |
Right to Repair Information | Repair Information |
How to Apply for a House | Application for Housing |
How to Get Information about Tenancy Support | Information on Tenancy Support |
How to Make a Complaint | Complaints |
How to Speak to a Housing Officer | Contact Us |
How we consult with tenants and other customers to inform and improve service delivery and develop new services |
Tenant Handbook |
Policies & Procedures | |
---|---|
Allocations Policy | Allocations Policy |
Adaptations Policy | Adaptations Policy |
Anti-Social Behavior Policy | Anti-Social Behavior Policy |
Asbestos Management Policy | Asbestos Management Policy |
Arrears Management Policy | Arrears Management Policy |
Asset Management Policy (Including Stock Condition Information) |
Asset Management Policy |
Privacy Policy | Privacy Policy |
Environmental Information Regulations Policy | Environmental Information |
Equality and Diversity Policy | Equality & Diversity Policy |
Estate management policy | Estate Management Policy |
Health and safety policy and procedures | Health & Safety |
Legionella Inspection/Prevention Policy | HSE Guidance |
Procurement Policy | Procurement Policy |
Risk Management Policy | Risk Management Policy |
Rent Setting Policy | Rent Setting Policy |
Repairs and Maintenance Policy | Repairs and Maintenance Policy |
Sustainability Policy | Sustainability Policy |
Tenant Participation Strategy | Tenant Participation Stratagy |
Tenancy Sustainment policy | Tenancy Sustainment Policy |
Claire joined the board of Osprey Housing Association in 2021. Claire is an Associate Director in the Scottish Development Services team at Savills, based in Aberdeen. Her role involves buying and selling land for residential and mixed use development and providing consultancy advice to both the private and public sector on housing strategy, affordable housing, financial modelling and viability. Claire is a member of the RICS and is an APC assessor.
Claire joined the Osprey Housing Board of Directors in 2022.
Simpson joined the Osprey Housing Board of Directors in 2019, he currently serves as Chair of Corporate Services Committee.
A retired member of the Royal Institution of Chartered Surveyors, Simpson has had a career in property spanning more than 45 years, mainly covering commercial property, but also other sectors including residential and development.
For the last fifteen years of full time work, Simpson had been a member of the RICS Dispute Resolution Panel, acting as Expert and Arbitrator on disputes, and for over twenty years chaired examination interview panels and mentored trainee surveyors for the RICS.
Savills prepared the Aberdeen City Living Report for Aberdeen City Council which looked into existing residential accommodation in Aberdeen city centre and considered methods to encourage additional residential developments.
Prior to retiring in September 2019 Simpson was Director and Head of Office of Savills Aberdeen.
Raymond joined the Osprey Housing Board of Directors in 2019.
Raymond has worked in housing most of his life and has always been interested in promoting social housing. During his career Raymond has worked as a Construction and Technical Director with Stewart Milne Homes on a number of affordable housing projects. Raymond is currently working as Project Director for Aberdeen Football club’s new stadium and training facilities at Kingsford.
Robert joined the Osprey Housing Board of Directors in 2006 and currently serves as Vice Chair of the Resource & Governance Committee.
Robert qualified as an accountant in the 1970s and held senior positions in Finance and Housing with Local Authorities for over 30 years. He assisted in the development of the post graduate diploma course for the Institute of Housing at Stirling University and acted as an examiner for the Institute for a number of years.
Jonathan joined the Osprey Housing Board of Directors in 2003 and currently serves as Vice Chair of the Corporate Services Committee.
Jonathan brings considerable experience in town and country planning, working for various local authorities and public agencies in North East Scotland, involving the development management of a wide range of housing, commercial and industrial schemes, introducing new initiatives such as planning gain, affordable housing, design awards and percent for art. He has worked also in the private sector in environmental management schemes and sustainability projects with National and European agencies, and currently Tutors with the Open University. He has been a past Chairman of the Royal Town Planning Institute in Scotland.