Here is a check list to see if you can apply:

• You have reached 24 weeks in your pregnancy or your baby is six months or under on the day that you are submitting your application
• You have not had a Sure Start Maternity Grant Payment of £500 from the DWP for the child you are applying for
• You are getting one of the following benefits or tax credits - Universal Credit (UC), Income Support, Income-based Jobseeker’s Allowance, Income-related Employment and Support Allowance, Pension Credit, Housing Benefit, Child Tax Credit (CTC) and Working Tax Credit.
• You are under 18 or are aged 18/19, and in full time education, dependent on someone who is getting child benefits, child tax credit or Universal credit child element for you.

What happens when you apply:

• If you’ve asked for one, Social Security Scotland sends you a text to confirm its got your application.
• A team starts checking your application to make sure you are eligible. This includes checking the benefits that you get with the DWP and checking within the Scottish Government for your Baby Box application as confirmation of your pregnancy. If we have any issues checking either of these we will get in touch with you to get evidence - you don't need to do anything further unless asked
• Once we have carried out all the checks, we will write to you to let you know the outcome. If you are eligible, your payment will be made on the same day that we issue your outcome letter and it takes up to five days to reach your account.

Normally it takes 10-15 working days from receiving your application through to processing and then to payment arriving in your account. However, we have had six months of expected applications in our first week – Monday 10 December to Friday 14 December - and this is putting pressure on our processing.

If you feel as though you meet the requirements and wish to apply please visit; here

For more articles please visit our News and Events section.

As per the information in the Winter 2018 Newsletter Jones Lang Lasalle (JLL) will be commencing with housing stock inspections starting on Friday the 11th of January and lasting until the end of February. They will be accessing approximately 10% of our stock. The surveys are visual inspection of the property's only to minimise any disruption to our tenants.

Please be advised that

• Geoff Ferguson, Karen MacKinnon, Ewan Scott or Allan Briggs from JLL will be carrying out the surveys and will have their own photographic I.D. card along with a letter of introduction from Osprey Housing/Osprey Housing Moray and Osprey Initiatives. Please insist upon viewing the id and letter before granting them admittance.
• Taking part is completely voluntary so you are within their rights to refuse.

If you have any queries regarding this matter , please do not hesitate to contact the main office number for Osprey Housing 01224 548000, Osprey Housing Moray 01343 543210 or Osprey Initiatives 01224 548008 where staff will be happy to deal with any questions you may have.

For more articles please visit our News and Events section.

Christians Against Poverty (CAP) provides free debt help in your home. We will give you a listening ear in the privacy of your own home and provide a real solution to your debts. CAP will put together a budget for you, will negotiate affordable payments with your creditors, set up a payment distribution plan and offer you a debt solution that meets your situation. CAP will stay with you until you are debt free, renegotiating with creditors when necessary.

Debt help is provided in Deeside (Drumoak, Banchory, Aboyne, Ballater, Braemar and all the villages), Aberdeen, Ellon, Inverurie and Stonehaven.

Please phone 0800 328 0006 to book an appointment

Website: capdebthelp.org

For more articles please visit our News and Events section.

Information from the Scottish Housing Regulator

Add your voice, help us improve services...

Would you like to help improve social landlord services in Scotland?

The National Panel is one of the ways that the Scottish Housing Regulator can hear what people think and make sure they focus on the important things.

Panel members are asked for their views on a range of issues affecting people who use social landlord services. You will receive occasional surveys, information updates and invites to take part in other feedback exercises.

Participation is always optional, and you can leave at any time.

The Regulator wants to include as many different voices on the Panel as possible, including people who are not involved in other ways of giving views on landlord services (most members are not part of local tenant forums). Members include Council and Housing Association tenants, people who are using or have used homeless services, home owners who receive factoring or common repairs from a social landlord, and people living on social rented Gypsy/Traveller sites.

Online at www.smartsurvey.co.uk/s/shr-panel/
Call Engage Scotland (who manage the Panel) on 0800 433 7212
Request a printed form by email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 0800 433 7212

Scottish Housing Regulator National Panel - Add Your Voice Poster (PDF)

For more articles please visit our News and Events section.

The Regulator wants to include as many different voices on the Panel as possible, including people who are not involved in other ways of giving views on landlord services (most members are not part of local tenant forums). Members include Council and Housing Association tenants, people who are using or have used homeless services, home owners who receive factoring or common repairs from a social landlord, and people living on social rented Gypsy/Traveller sites.

For more information please download the SHR National Panel Promotion Pack (PDF).

For more articles please visit our News and Events section.

The Osprey Housing and Osprey Housing Moray office will be closed on Friday the 21st of December as of 16:00.

The office will re-open at 9am on Thursday 3rd of January.

If you are a Osprey Housing tenant and you need to report a repairs emergency during the office closure please contact our Out of Hours Emergency number:01224 548030.

If you are a Osprey Housing Moray tenant and you need to report a repairs emergency during the office closure please contact our Out of Hours Emergency number: 01224 548030.

All non emergency repairs should be reported by e-mail to:
This email address is being protected from spambots. You need JavaScript enabled to view it. and will be dealt with on our return.

For more articles please visit our News and Events section.

Osprey Housing Group has signed up to a UK-wide multi agency pledge to help combat domestic abuse. The Make a Stand campaign has been developed by the Chartered Institute of Housing (CIH) in partnership with Women’s Aid and the Domestic Abuse Housing Alliance. Its aim is to encourage housing organisations to make a commitment to support people experiencing domestic abuse.

Osprey’s Governing Body has now ratified the decision to commit to the four key components of the pledge, namely: to embed a policy to support tenants affected by domestic abuse; to ensure local and national support services are widely publicised to tenants and staff; to put in place a suitable HR policy to support members of staff experiencing domestic abuse and to appoint an in-house champion at a senior level to oversee the project.

Osprey Chief Executive, Glenn Adcook, said: “This is an important issue as the true scale of the problem is difficult to gauge, so many cases of domestic abuse go unreported.

“The Make a Stand pledge is a way for housing organisations to support tenants who may be experiencing problems and we are delighted to commit to this initiative.”

Housing Services Manager, Stacy Angus, has been appointed as Osprey’s staff champion for the initiative. She said: “The home should provide a safe and secure environment, but sadly for some this is not the case. As housing professionals out in the community we want to ensure our staff are equipped and committed to supporting those in this situation”.

“We are rolling out a programme of training for all staff to raise awareness and embed a pro-active culture towards dealing with Domestic Abuse. A new HR policy has also been approved by our Governing Body to align the support offered to tenants is also available to staff.”

Osprey’s involvement has been welcomed by Callum Chomczuk, National Director of CIH Scotland: “I am really pleased that Osprey Housing has signed up to our Make a Stand campaign. Every year there are almost 60,000 reported incidents of domestic abuse in Scotland and we know that domestic abuse is one of the main causes of homelessness amongst women.

"This campaign gives all housing organisations the chance to sign up to four key commitments which could make a real difference to tenants experiencing domestic abuse. Victims of domestic abuse - like all of us - rely on housing and the housing sector, including this commitment from Osprey, can help to ensure that tenants are able to live their lives free from fear and abuse.”

The latest Scottish Government figures for Aberdeen City, Aberdeenshire and Moray show over 4,700 recorded incidents of domestic abuse in 2016/17.

For more articles please visit our News and Events section.

We are pleased to publish our Tenants Report on the Annual Return on the Charter covering the performance on all aspects of our services for the 2017-18 financial year.

Osprey Tenants and Residents Association (OTRA) worked alongside The Group to produce this report and are pleased to present this to tenants with their Tick of Approval.

If you would like a hard copy of the report please contact our Customer Service Team on 01224 548000 or via e-mail This email address is being protected from spambots. You need JavaScript enabled to view it..

Download our Tenant Report 2018 (PDF).

For more articles please visit our News and Events section.

After successfully taking part for the past 2 years, Osprey Housing and Osprey Moray are again participating in Northsound and Moray Firth Radio’s Cash for Kids, Mission Christmas campaign.

Last year we brought Christmas magic into the lives of 47 local children who were at risk of waking up to nothing on Christmas morning.

This year we doing more to help out as both Westhill and Lossiemouth offices are registered drop off points for gifts.

If you would like to donate new, unwrapped gifts for children from birth to 18 years old then these can be either dropped off at the offices or contact your housing officer.

We will be accepting donations until Friday 7th December.

If you would like to nominate children to receive a gift then please contact your housing officer. Applications will be accepted until Thursday 22nd November 2018.

For more articles please visit our News and Events section.

We have a garage available to rent.

The details are:

• Pinefield Crescent, Elgin
• £37.92 per month
• Deposit of one month's rent required on signing.

Please contact Catriona at Osprey Housing Moray on 01343 811932 This email address is being protected from spambots. You need JavaScript enabled to view it..

For more articles please visit our News and Events section.