Douglas joined the Osprey Housing Board of Directors in 2010, he currently serves as Chair of Resource & Governance Committee.
Douglas joined the Bank of Scotland in Portsoy in 1968 working in several branches in the north east until he moved to Head Office in Edinburgh in 1973 joining the internal audit and lending control team. He moved back into Branch Management in 1984 initially in Edinburgh then Aberdeen. For his last 13 years with the Bank, Douglas was a Director of Corporate Banking in Aberdeen being the relationship contact for businesses with a turnover in excess of £5M. Douglas retired from the bank in 2010 following the takeover of Bank of Scotland by the Lloyds Banking Group.
Brian joined the Osprey Housing Board of Directors in 1999 and currently serves as Vice Chair of the Housing Committee.
Brian has been a local elected councillor for 30 years and is a member of Aberdeenshire Council's Education Committee. Brian has a wide interest and involvement in Accident Prevention bodies at local and national level and has numerous appointments with local bodies. He is also a former member of the Fire and Rescue Board and a founding member of Aberdeenshire Housing Partnership.
Stuart joined the Osprey Housing Board of Directors in 2013.
Stuart established the post of Planning Gain Coordinator with Aberdeenshire Council in 1998 being responsible for the provision of infrastructure contributions from developers together with the procurement of affordable housing. I retired from the Council in 2011. He previously held posts in the housebuilding industry and civil engineering sector including offshore and onshore projects.
Michael joined the Osprey Housing Board of Directors in 2006.
Michael spent almost 30 years in Local Government in Inverness, Angus and Aberdeen, nearly 25 as a Chief Officer, in various departments including Planning, Housing and Health & Social Care. In January 2006 he took early retirement and established himself as a management consultant/interim manager and has since followed his many and varied interests. Michael has had a long-standing interest in tackling fuel poverty and promoting energy efficiency. He is a Company Director of Scarf and Vice Chair of Aberdeen Heat & Power Ltd. Michael is also Chair of Scarf Enterprises (Scotland) Ltd and in addition he is on the First-tier Tribunal for Scotland and recently joined the Board of the Disabled Persons Housing Service (DPHS) in Aberdeen. Michael also served on the NHS Grampian Board for a number of years. He remains a Fellow of the Chartered Institute of Housing and a Member of the Royal Town Planning Institute.
Information about Osprey Housing Ltd, who we are, where to find us, how to contact us, how we are managed and our external relations.
Descriptions of Who We Are | |
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Mission Statement | Mission Statement |
Vision | Vision |
Values | Values |
Corporate Objectives | Corporate Objectives |
Area(s) of operation | Business Plan |
Key activities; strategic/corporate plan(s) | Business Plan |
Business plan (or summary) | Business Plan |
Customer code/charter | Customer code/charter |
Location and opening arrangements | |
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Address | Address |
Telephone number and e-mail address for general Enquiries (and dedicated lines where appropriate) |
Enquires |
Opening times | Opening Times |
Local/area office contact details | Contact Details |
Contact details for making a complaint | Complaints |
Information relating to Freedom of Information | |
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Publication Scheme & Guide for information | Publication Scheme |
Charging schedule for published information | Charging Schedule |
Contact details and advice on making an FOI | Online - FOI Request |
Freedom of information policies and procedures | FOI Policy & Procedures |
Charging schedule for environmental information provided in response to requests made under EIRs |
Guide to Information |
About our Board of Directors | |
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Names/Professional biographical details | Names/Professional biographical details |
When they became a Board Member | When |
When they became an office bearer | Office bearer |
Description of the Role of the Board of Directors | Schedule of Delegated Authority |
Governance structure chart (including sub-committees and working groups) | Governance Structure Chart |
Remits for Board of Directors and any sub-committees | Schedule of Delegated Authority |
How to Become part of the Board of Directors | How to become part of the Board of Directors |
About our Staff | |
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List of Staff | List/Contact Details |
Organisational structure | Organisational Structure |
Governance Documents and Corporate Policies | |
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Rules/articles |
Articles of Association |
Standing Orders | Standing Orders |
Membership policy | Not Applicable |
Code of conduct for staff | Code of Conduct Staff |
Board of Directors | Code of Conduct Board of Directors |
Entitlements payments and benefits policy (or equivalent, including arrangements for payments for expenses and subsistence | Entitlements Payments & Benefits |
Register of interests | On Request |
Equality and Diversity | Equality and Diversity Policy |
Health and safety policy | Health and Safety |
Sustainability policy | Sustainability Strategy |
Relationship with Regulators | |
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Engagement plan with Scottish housing regulator | Engagement Plan |
Assurance statement | Assurance Statement |
Annual return on Charter submission to SHR | ARC Submission |
Financial returns to SHR | Accounts |
Charter reports to tenants | ARC Tenant Report |
Internal and External audit arrangements | Internal & External Audit |
The future of housing and changing housing needs in North East Scotland will be discussed at the inaugural Bill Chapman Housing Horizons Lecture, hosted and organised by Osprey Housing Group, tonight, Wednesday 6th November, at Holiday Inn, Westhill. The lecture is part of Osprey’s 20th anniversary celebrations.
The housing market in Aberdeen and Aberdeenshire is under pressure. The combined pressures of a sustained economic downturn, a reduction in new build developments, an aging population and the struggles younger people face to secure affordable quality accommodation mean that housing associations have an essential role to play as we enter the 2020s and beyond.
Sally Thomas, CEO of the Scottish Federation of Housing Associations, will deliver the first ever Bill Chapman Housing Horizons Lecture at the Holiday Inn, Westhill on Wednesday.
Her speech will cover the future of housing in Scotland, with an emphasis on tenants, communities and the role of housing associations in the city, shire and nationally. She will discuss the value and importance of housing associations, highlighting their social economic impact, contribution to health and wellbeing and their role in helping to build sustainable successful communities. Sally will also discuss the need for housing associations to cater for a widening tenant demographic, including those with additional support needs, as well as the need to provide high quality, energy efficient, affordable homes.
The keynote speech will be followed by a Q & A panel session chaired by Osprey Housing Group CEO Glenn Adcook.
For more articles please visit our News and Events section
After successfully taking part for the past 3 years, Osprey Housing and Osprey Housing Moray are again participating in Northsound and Moray Firth Radio’s Cash for Kids, Mission Christmas campaign.
Last year we brought Christmas magic into the lives of 54 local children who were at risk of waking up to nothing on Christmas morning.
This year we are doing more to help as both Westhill and Lossiemouth offices are registered drop off points for gifts.
If you would like to donate new, unwrapped gifts for children from birth to 18 years old then these can be either dropped off at the offices or contact your housing officer at This email address is being protected from spambots. You need JavaScript enabled to view it. or call on 01224 548000.
We will be accepting donations until Friday 6th December.
If you would like to nominate children to receive a gift then please contact your housing officer. Applications will be accepted until Thursday 14th November 2019.
For more articles please visit our News and Events section.
We are pleased to publish our 2019 Tenants report on the ARC, detailing our performance and outcomes for the 2018-19 year.
This report has been produced by our tenants, for our tenants.
If you want to get more involved or have a hard copy of our report issued, please contact our Customer Service Team.
For our full report please follow the link below.
Here is the link to our ARC Video
https://www.youtube.com/watch?v=YNrmr-Ro2BM
For more articles please visit our News and Events section.
Please be advised that Allpay will be carrying out two essential system maintenance updates in the next couple of weeks.
o Internet Payments (allpayments.net)
o Textpay
o Callpay
o Branded Gateway
o IVR Telephone Payments
o Mobile App
They apologise for any inconvenience caused. If you have any questions please do not hesitate to contact them on
This email address is being protected from spambots. You need JavaScript enabled to view it..
For more articles please visit our News and Events section.
In accordance with requirements of the Scottish Housing Regulator, the Governing Bodies of the Osprey Housing Group have today submitted their first Assurance Statement confirming that, based on comprehensive evidence available to them and scrutinised throughout the year the Governing Bodies are confident the Osprey Group complies with the regulatory requirements and standards set out in Chapter 3 of the Regulatory Framework.
Please find below our assurance statement:
For more articles please visit our News and Events section.