IslaMarie Turnbull

IslaMarie Turnbull

Building on the achievements of recent years and the strong reputations of Osprey Housing and Osprey Housing Moray, the Osprey Group is working hard to position itself as a dynamic force in housing in North East Scotland. We own and manage nearly 1800 properties throughout Aberdeenshire, Aberdeen City and Moray Council areas. Our vision is to make a difference to the people we serve by providing high quality housing that is affordable and sustainable with services to match.

Our Governing Body and Organisation are focused on:

  • Working closely with our tenants, being responsive; innovative and ambitious whilst remaining accountable and providing value for money in everything we do
  • Creating connected communities with more successful households that are able to prosper
  • Contributing to increasing the supply of genuinely affordable housing
  • Making a difference to health and wellbeing
  • Attracting talented people with genuine interest in helping create great homes and places to live

The Governing Body plays a vital role in shaping our future and we are now looking to recruit new non-executive independent Governing Body Members with the expertise to help us achieve these goals.

What is a Governing Body and what does it do: Our Governing Bodies are made up of independent members with a range of experiences and expertise including tenant representatives whose key responsibilities incorporate setting and approving our overall strategy and direction, monitoring performance, approving budget and annual accounts from a strategic level, approving large contracts and tenders, and building excellent relationships with our tenants and partners. We are looking to strengthen and increase our membership.

We would especially welcome candidates with experience in one or more of the following:

  • Information Technology/Communications
  • Human Resources
  • Marketing/PR
  • Strategic Customer Service Insight/Engagement
  • Procurement Housing Development
  • Strategic Financial Acumen

The positions are unremunerated however travel and expenses will be reimbursed; training and development are also part of the offer. Informal Chat: If you wish to have an initial chat with our CEO about the organisation, the position and how you can help us to make a difference every day, please phone Glenn Adcook on 01224 548000

How to Apply: Please send your C.V. and a statement summarising your skills and experience, why you are interested in becoming a Board Member for Osprey Housing and why you are suitable for this role. E-mail This email address is being protected from spambots. You need JavaScript enabled to view it. or send a hard copy to: Clare Ruxton, Corporate Services Manager, 22 Abercrombie Court, Arnhall Business Park, Westhill, Aberdeenshire, AB32 6FE.

For more articles please visit our News and Events section.

Information Pack

For further details please download Osprey Housing - Governing Body Member Recruitment Pack (PDF) or call 01224 548000 for an information pack.

September 25th, 2018

Osprey Engaging Our Tenants

Osprey are always developing new ways to make it easier for tenants to engage in our consultation processes - this year we are running a series of face to face events across Aberdeen City, Aberdeenshire and Moray. We are aware not all tenants can come along, and by producing this short video abbreviating the presentation we hope that all tenants have access to learning more about Ospreys Business Plan and the process we go through when reviewing rents. After viewing the presentation we welcome you to share your views via a short three question survey.

Tenants views are very important to us and we welcome your feedback.

Have your say and get involved!

Tenant Engagement Feedback - September 2018

Please provide us with your given name
Please provide us with your family name
Please provide us with your email address
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Please provide us with your postcode
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For more articles please visit our News and Events section.

September 19th, 2018

Tenant Events

osprey tenant events

The tenant events are continuing running this week - with events held in Elgin and Forres yesterday.

The opportunities to still get involved are -

Aboyne – Aboyne Memorial hall, Ballater Road 11am - 19th September 2018
Stonehaven – Stonehaven Community Centre, Bath Street 3pm – 19th September 2018
Countesswells – Stewart Milne Sales Centre 6pm - 19th September 2018
Keith – Ugie House Hotel, Church Road 6pm - 20th September 2018

If you would like to attend any of the above events please confirm your attendance by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it. or calling 01224 548000. You can also confirm by contacting your Housing Officer. It is important that you confirm your place as numbers at each event will be restricted.

We are aware that we cover a large geographic area and that travel can be a challenge for some tenants, therefore we are offering to pay the travel expenses for those who attend. Please bring a receipt for public transport or a note of your mileage and you will be reimbursed on the day.

For more articles please visit our News and Events section.

osprey tennant consultation

Tuesday saw us visit sunny Peterhead in the evening with happy tenants joining us to learn more about our Business Plan and rent setting processes. Wednesday we visited Turriff, Banff and Inverurie. Come along and get involved!

Here are the next events.

  • Countesswells – Stewart Milne Sales Centre 6pm - 19th September
  • Elgin – New Elgin Hall, Land Street 12noon – 17th September
  • Forres – Pilmuir Primary School, Pilmuir Road 4pm – 17th September
  • Fraserburgh – Fraserburgh Community Centre, Maconachie Place 1pm - 11th September
  • Inverurie – Inverurie Library, Town hall 6pm - 13th September
  • Keith – Ugie House Hotel, Church Road 6pm - 20th September
  • Peterhead – The Tavern, Kinmundy Road 6pm - 11th September
  • Stonehaven – Stonehaven Community Centre, Bath Street 3pm – 19th September
  • Turriff – Gateway Centre, Victoria Terrace 11am - 13th September

If you would like to attend any of the above events please confirm your attendance by e-mailing us at This email address is being protected from spambots. You need JavaScript enabled to view it. or calling 01224 548000. You can also confirm by contacting your Housing Officer. It is important that you confirm your place as numbers at each event will be restricted.

We are aware that we cover a large geographic area and that travel can be a challenge for some tenants, therefore we are offering to pay the travel expenses for those who attend. Please bring a receipt for public transport or a note of your mileage and you will be reimbursed on the day.

If you are unable to attend these events the presentation is also available on our website and Facebook page in a video format.

Following the conclusion of the series of events, we will write to all tenants to advise them of the outcome and seek further views. We look forward to seeing you at the event.

For more articles please visit our News and Events section.

Work is set to start on a major new development for Osprey Housing in Aberdeenshire.


The project in Stonehaven has been given the go ahead following a successful planning appeal, with Osprey taking a total of 43 properties at the Stewart Milne Homes site.


Osprey Chief Executive, Glenn Adcook, said: “We very much welcome the news that planning permission has been granted at Dunnottar Park in Stonehaven, as this will be a significant and exciting development for Osprey. We will have a mix of social and mid market rental properties at the site, providing a range of much needed affordable housing in the area.


“This flagship development is our first substantial new build in Stonehaven. It is a very important part of our plans to increase the number of homes we build across Aberdeenshire over the next five years and we are delighted to be working in partnership once again with Stewart Milne Homes.”


Osprey’s 43 properties will be made up of one, two, three and four bedroom homes including cottage style flats, houses and bungalows, of which 11 properties will be at mid market rental.


John Low, Managing Director for Stewart Milne Homes North, said: “This development will include a mix of high-quality homes designed to appeal to the needs of the market. As with all our developments, we aim to create desirable places to live and we are committed to delivering well-designed homes and carefully planned communities.”


The Scottish Government provided a grant of just over £3m with further funding for the Osprey development coming from Bank of Scotland.

For more articles please visit our News and Events section.

September 12th, 2018

Consultation Events

osprey balmedie

That’s the 2018 rent review consultation events underway with our first event in Balmedie being a success.

The next two weeks sees a variety of dates and venues across Aberdeen, Aberdeenshire and Moray giving tenants an opportunity to have their say.

A prize draw for £100 of vouchers for those tenants who participate.

Banff – Deveron Community Centre, Bellevue Road 1:30pm - 13th September 2018
Countesswells – Stewart Milne Sales Centre 6pm - 19th September
Elgin – New Elgin Hall, Land Street 12noon – 17th September
Forres – Pilmuir Primary School, Pilmuir Road 4pm – 17th September
Fraserburgh – Fraserburgh Community Centre, Maconachie Place 1pm - 11th September
Inverurie – Inverurie Library, Town hall 6pm - 13th September
Keith – Ugie House Hotel, Church Road 6pm - 20th September
Peterhead – The Tavern, Kinmundy Road 6pm - 11th September
Stonehaven – Stonehaven Community Centre, Bath Street 3pm – 19th September
Turriff – Gateway Centre, Victoria Terrace 11am - 13th September

If you would like to attend any of the above events please confirm your attendance by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it. or calling 01224 548000. You can also confirm by contacting your Housing Officer. It is important that you confirm your place as numbers at each event will be restricted.

We are aware that we cover a large geographic area and that travel can be a challenge for some tenants, therefore we are offering to pay the travel expenses for those who attend. Please bring a receipt for public transport or a note of your mileage and you will be reimbursed on the day.

If you are unable to attend these events the presentation is also available on our website and Facebook page in a video format.

Following the conclusion of the series of events, we will write to all tenants to advise them of the outcome and seek further views. We look forward to seeing you at the event.

For more articles please visit our News and Events section.

I would like to invite you to the first stage of our Rent and Service Charge review, which are Tenant Consultation events. These events are designed to give tenants the opportunity to learn more about how Osprey Housing set rent levels, and the impact it can have on tenants and the business alike.

The input from our tenants is valuable to us and we are keen to hear your opinions or ideas, and answer your questions in relation to setting the rent levels for 2019.

At these consultation events, sessions are structured for tenants to discuss the principles that should be used to set rents, as well as how we implement change if it is agreed that we go ahead with the proposal. Tenants who come along and share their views will be entered into a prize draw to win £100 of vouchers.

There will be several events held across the Aberdeen, Aberdeenshire and Moray areas to allow you to attend any of which is most suitable for you. Each event and presentation session will take approximately one hour, being held at the following venues;

Aboyne – Aboyne Memorial hall, Ballater Road 11am - 19th September 2018
Balmedie – Balmedie Library, Eigie Road 11am - 11th September 2018
Banff – Deveron Community Centre, Bellevue Road 1:30pm - 13th September 2018
Countesswells – Stewart Milne Sales Centre 6pm - 19th September 2018
Elgin – New Elgin Hall, Land Street 12noon – 17th September 2018
Forres – Pilmuir Primary School, Pilmuir Road 4pm – 17th September 2018
Fraserburgh – Fraserburgh Community Centre, Maconachie Place 1pm - 11th September 2018
Inverurie – Inverurie Library, Town hall 6pm - 13th September 2018
Keith – Ugie House Hotel, Church Road 6pm - 20th September 2018
Peterhead – The Tavern, Kinmundy Road 6pm - 11th September 2018
Stonehaven – Stonehaven Community Centre, Bath Street 3pm – 19th September 2018
Turriff – Gateway Centre, Victoria Terrace 11am - 13th September 2018

If you would like to attend any of the above events please confirm your attendance by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it. or calling 01224 548000. You can also confirm by contacting your Housing Officer. It is important that you confirm your place as numbers at each event will be restricted.

We are aware that we cover a large geographic area and that travel can be a challenge for some tenants, therefore we are offering to pay the travel expenses for those who attend. Please bring a receipt for public transport or a note of your mileage and you will be reimbursed on the day.

If you are unable to attend these events the presentation is also available on our website and Facebook page in a video format.

Following the conclusion of the series of events, we will write to all tenants to advise them of the outcome and seek further views. We look forward to seeing you at the event.

For more articles please visit our News and Events section.

August 8th, 2018

ALLPAY Maintenance

Please be advised that the DD portal, API and online presentment systems will be taken offline in order to perform enhancements to our Direct Debit Product.

The downtime will take place from 7pm Tuesday 11th September to 2am Wednesday 12th September in order for them to perform enhancements.allpay have apologised for any inconvenience caused.

If you have any questions please do not hesitate to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

For more articles please visit our News and Events section.

You can continue to get Housing Benefit for 2 weeks after you move to Universal Credit. The extra 2 weeks of Housing Benefit will not affect how much Universal Credit you get.

https://www.gov.uk/guidance/moving-from-housing-benefit-to-universal-credit

Claims for Universal Credit are made online through a digital application process. It can be done using a computer, tablet or smartphone. You can view the claim process on,

www.youtube.com/UniversalCreditinAction

For more articles please visit our News and Events section.

The fully let signs are up at Osprey Housing’s first ever, new build development in Inverurie.

Tenants have just moved in to the housing association’s 12 flats at its brand new, high specification, £1 million development in Portstown. The Scottish Government provided a grant of £864,000 for the project with Osprey’s funding coming from Lloyds Banking Group.

The tenants really do have a room with a view – while having easy access into Inverurie town centre the flats are in a stunning location overlooking fabulous Aberdeenshire countryside, particularly the iconic Bennachie Hills.

Osprey Chief Executive, Glenn Adcook, said: “I’m delighted to see the completion of such a fantastic development of affordable homes for rent in a much sought after and vibrant area. Portstown represents our first new build project in the town and is the result of an excellent partnership with local builder Malcolm Allan and the local authority Aberdeenshire Council. I’d particularly like to pay tribute to Malcolm Allan for the very high quality of the homes they have provided.

“Osprey Housing is helping tackle a real shortage of good quality affordable housing in the area, which is so important for the health and wellbeing of individual tenants in particular and the local community in general. This development is just part of our plans to increase the number of homes we build across Aberdeenshire over the next five years.”

Colin Wood, Technical Manager at Malcolm Allan Housebuilders, said: “We are delighted to have worked closely with Osprey to help address housing needs in the local area. This is a high quality development and we look forward to collaborating with them again in the future.”

Osprey’s properties consist of six one bed and six two bed homes, which have excellent space standards, can be adapted to meet specific requirements and are highly energy efficient. The site enjoys ample parking and very easy access to the local school and Inverurie’s shops and amenities.

For more articles please visit our News and Events section.

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